WEBSITE PRIVACY POLICY

Last updated March 13, 2021

INTRODUCTION

Your privacy is important to us. Lady at the Well, LLC respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ladyatthewellnaturals.com, on your computer or other device, including any other media form, media channel, mobile website, or mobile application related or connected thereto. 

COLLECTION OF YOUR INFORMATION FROM WEBSITE, EMAIL OR APP:

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data 

* Your Name

* Email Address

* Mailing Address

* Phone Number

* Demographic Information

* Other details to help you with your experience

Derivative Data

* IP address

* Browser Type

* Access Times

* Pages you viewed

* Demographic Information from Cellphones

* Comments/ Likes and other interactions via server log files 

Financial Data

* Credit Card Information

       *Data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you              purchase, order, return, exchange, or request information about our services from the Site or our mobile application. We store                  only very limited financial information that we collect. Otherwise, all financial information is stored by our payment processor,                Wix.com or Square.com, and you are encouraged to review their privacy policy and contact them directly for responses to your              questions.

When Do We Collect Information?

* When you place an order

* Interact with us on Social Media

* Subscribe to a Newsletter

* Sign Up for contests, surveys, quizzes, pop-ups, etc.

Facebook Permissions

The Site and our mobile application may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

 

Data From Social Networks

User information from social networking sites, such as Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.

 

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

 

Third-Party Data

We don't sell, trade, or otherwise transfer to outside parties your personally-identifiable information unless we provide you with advance notice. This doesn't include website hosting partners and other parties that assist us in operating this website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information to comply with law, enforce our site policies, or protect ours or other's rights, property or safety.

 

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our mobile application to:

  • Administer sweepstakes, promotions, and contests.

  • Assist law enforcement and respond to subpoena.

  • Compile anonymous statistical data and analysis for use internally or with third parties.

  • Create and manage your account.

  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site and our mobile application to you.

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site and our mobile application.

  • Generate a personal profile about you to make future visits to the Site and our mobile application more personalized.

  • Increase the efficiency and operation of the Site and our mobile application.

  • Monitor and analyze usage and trends to improve your experience with the Site and our mobile application.

  • Notify you of updates to the Site and our mobile applications.

  • Offer new products, mobile applications, and/or recommendations to you.

  • Perform other business activities as needed.

  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

  • Process payments and refunds.

  • Request feedback and contact you about your use of the Site and our mobile application.

  • Resolve disputes and troubleshoot problems.

  • Respond to product and customer service requests.

  • Send you a newsletter.

  • Solicit support for the Site and our mobile application.

     

Online Postings

When you post comments, contributions or other content to the Site or our mobile applications, your posts may be viewed by all users and may be publicly distributed outside the Site and our mobile application in perpetuity.

 

Social Media Contacts

If you connect to the Site or our mobile application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

 

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

THIRD PARTY LINKS

We don't include or offer third-party products or services on our website. We have implemented the following:

     • Demographics and interests reporting

Third-party vendors like Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. You can also opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States that operates websites collecting personally-identifiable information from California consumers to post a conspicuous privacy policy on its website stating the exact information being collected, those individuals with whom it is being shared, and to comply with this policy. 

ACCORDING TO CALOPPA WE AGREE TO THE FOLLOWING:

Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our website.
Our Privacy Policy link includes the word 'Privacy,' and it can be easily found.
Users will be notified of any privacy policy changes:

     • On our Privacy Policy Page

Users are able to change their personal information:
     • By logging into their account
     • By chatting with us or emailing ladyatthewell@outlook.com

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

DOES OUR SITE ALLOW THIRD PARTY BEHAVIORAL TRACKING?

We don't allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule. It spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and spells out tough penalties for violations.

WE COLLECT YOUR EMAIL ADDRESS IN ORDER TO:

      • Send information, respond to inquiries, and/or other requests or questions.
     • Process orders and to send information and updates pertaining to orders.
     • We may also send you additional information related to your product and/or service.
     • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:
     • We do not use false or misleading subjects or email addresses.
     • Identify the message as an advertisement in some reasonable way.
     • Monitor third-party email marketing services for compliance, if one is used.
     • Honor opt-out/unsubscribe requests quickly.
     • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can
     • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account

  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site or our mobile application

  • Logging into your account settings and updating your preferences.

  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Lady at the Well, LLC

970 672-7376

ladyatthewell@outlook.com